2024 Speakers

Keynote Speaker: Ricardo Martinez

Our keynote speaker for the 2024 Atlantic APCO Conference is Ricardo Martinez. Ricardo is a storyteller, author, and the host and creator of Within the Trenches- True Stories from the 9-1-1 Dispatchers Who Live Them, a podcast based on the experience of being a 9-1-1 dispatcher. He is a former 9-1-1 dispatcher and supervisor of 13 years, and is now the head of Within the Trenches Media, with 22 years of public safety experience. In August 2016, Ricardo started the #IAM911 movement that spread from the United States to Canada, the U.K., and Australia. Its popularity and success have brought the Thin Gold Line into the spotlight and have opened the eyes of millions to what 9-1-1 dispatchers deal with daily.

We are honored to have Ricardo with us, as he will be presenting two sessions: Keep Broadcasting Your Message, and Imagine Listening.